Privacy Policy – Jilibet020 Online Casino

1 Introduction

Jilibet020 ("we," "us," "the Platform") is committed to protecting the privacy of every player who uses our online casino platform. This Privacy Policy explains how we collect, store, use, and protect your personal information when you visit our website or use any of our services — whether you're playing slots, joining a live casino table, placing sports bets, or managing your account.

By registering an account with Jilibet020 or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. This document forms part of our Terms and Conditions, which you should also review.

2 Information We Collect

We collect personal information from you in the following ways:

Information you provide directly:

• Full name, date of birth, and nationality
• Registered mobile number and email address
• Home address (city, province, and barangay)
• Government-issued ID details submitted during KYC verification
• Payment account details used for deposits and withdrawals in Philippine Peso (₱)
• Support communications and messages sent to our team

Information collected automatically:

• Device type, operating system, and browser version
• IP address and approximate location
• Pages visited, session duration, and navigation patterns
• Login timestamps and OTP verification logs
• Game activity, wagering history, and transaction records

3 How We Use Your Information

We use the personal information we collect to:

• Create and manage your Jilibet020 player account
• Verify your identity and confirm you meet the 21+ age requirement
• Process your deposits and withdrawals safely in Philippine Peso
• Deliver OTP codes and security alerts to your registered mobile number
• Provide customer support and respond to your queries
• Detect and prevent fraud, cheating, or multi-accounting
• Improve the platform's performance, design, and user experience
• Send you promotional updates and offers, where you have consented to receive them
• Comply with applicable legal and regulatory obligations

We do not use your personal data for automated decision-making that produces significant legal effects without human review.

4 Sharing of Information

Jilibet020 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data only in the following limited circumstances:

• Payment processors: We share necessary transaction data with payment service providers to process your PHP deposits and withdrawals via bank transfer and e-wallets.
• Identity verification services: We may work with third-party KYC providers to confirm your identity and age as required.
• Technology providers: Service providers who help us operate the platform (such as hosting and analytics) may process data on our behalf, under strict data processing agreements.
• Legal requirements: We will disclose your information if required by Philippine law, court order, or lawful request from a government authority.
• Fraud prevention: We may share data with relevant parties when investigating fraud, money laundering, or other illegal activity.

5 Data Security

We take the security of your personal information seriously and have put in place a range of technical and organisational measures to protect it, including:

• SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our servers
• OTP-based two-step authentication during login and key account actions
• Role-based access controls that limit who within our organisation can access player data
• Regular security monitoring and vulnerability assessments
• Secure data storage with backup and recovery processes in place

While we work hard to protect your data, no online system can be guaranteed 100% secure. You also play a role in your own account security — please use a strong, unique password, enable OTP verification, and never share your login credentials with anyone.

6 Cookies and Tracking

Jilibet020 uses cookies — small text files stored on your device — to make the platform work properly and improve your experience. Here's how we use them:

• Essential cookies: Required for the platform to function. These maintain your login session and keep your account secure.
• Performance cookies: Help us understand how players navigate the site so we can identify and fix issues.
• Preference cookies: Remember your settings, such as language or display preferences.
• Analytics cookies: Collect aggregated, anonymised data about site usage to help us improve features and content.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features of the platform.

7 Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards, or as required by applicable law. Specifically:

• Account information is kept for the duration of your account and for a period after closure to meet legal and compliance obligations.
• Transaction and gaming records are retained as required for financial reporting and dispute resolution purposes.
• KYC and identity verification documents are stored in line with applicable data retention requirements.
• Support communications are kept for a reasonable period to help resolve follow-up issues.

When data is no longer needed for its original purpose and there is no legal obligation to retain it, we securely delete or anonymise it.

8 Your Rights

As a player, you have rights over your personal data under the Data Privacy Act of 2012. These include:

• Right to be informed: You have the right to know what personal data we hold about you and how we use it.
• Right of access: You may request a copy of the personal data we hold about your account.
• Right to rectification: If your information is inaccurate or out of date, you can request that we correct it.
• Right to erasure: In certain circumstances, you can request that we delete your personal data.
• Right to object: You can object to us using your data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your data in a machine-readable format where technically feasible.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request as promptly as possible, and no later than within 30 days.

9 Minors and Age Restriction

Jilibet020 is strictly for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, you must not use this platform or provide us with any personal data.

If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the platform, please contact our support team immediately.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players through their registered email address or via a notice on the platform.

We encourage you to review this page periodically. The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of Jilibet020 after any update constitutes your acceptance of the revised Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please get in touch with our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week

You can also find answers to common questions on our FAQ page. For concerns specifically related to your account, our support team is your fastest point of contact.